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Regional Contact & Escalation Matrix

Name Location Email Phone Timing
Ruchira Maity Kolkata ruchira.maity@riya.travel 9831937492 1000 - 1830
Ranju Kumar Jaiswal Kolkata res.ccu@riya.travel 8697127492 24x7
Sudipta Moitra Kolkata riyaconnect.ccu@riya.travel 9903067492 24x7
Rajesh Manna Kolkata res.ccu@riya.travel 9073387492 24x7

Name Location Email Phone Timing
Dharam Deo Yadav Kolkata creditcontrol.ccu@riya.travel 9903687492 ---

Name Location Email Phone Timing
Jagbir Singh New Delhi jagbir.singh@riya.travel 9953325006 0800 - 1700
Sanjeev Jhirmaria Jaipur sanjeev.jhirmaria@riya.travel 9829747492 1000-1900
Ramesh Chaudhary Jaipur exo.jai@riya.travel 9929607492 1100-2000
Harsha Rathore Jaipur riyaconnect.jai@riya.travel 7300087492 1000-1900
Kunwar Pal Singh Jalandhar kp.singh@riya.travel 9779907492 24 X 7
Parminder Singh Jalandhar parminder.singh@riya.travel 9915087492 24 X 7
Gyanesh Srivastava Lucknow inttkt.lko@riya.travel 9936387492 2200 hrs - 0600 hrs
Nitin Bhatnagar Lucknow gulftkt.lko@riya.travel 9838097492 1400 hrs - 2200 hrs
Vishal Matta Lucknow domtkt.lko@riya.travel 8953667492 0600 hrs - 1400 hrs
Mohd. Shamoon Lucknow sales.lko@riya.travel 7388907492 0900 hrs - 2100 hrs
Jagbir Singh Lucknow jagbir.singh@riya.travel 9953325006 0800 - 1700
Ganesh Upadhyay New Delhi ganesh.upadhyay@riya.travel 9999636355 1100 - 2000
Pradeep Singh New Delhi exo.del@riya.travel 9990113884 1000 - 1900
Arun Kumar New Delhi arun.kumar@riya.travel 9910447492 1000 - 1900
Mohit Thapaliyal New Delhi mohit.thapaliyal@riya.travel 9810337492 1000 - 1900

Name Location Email Phone Timing
Bhagwati Sharma Delhi bhagwati.sharma@riya.travel 9810287492 -
Vishal Kaushal Chandigarh vishal.kaushal@riya.travel 7341137492 ---
Rajeev Kumar Delhi rajeev.k@riya.travel 9811427492 ---
Ramesh Sharma Jaipur ramesh.sharma@riya.travel 9828588927 ---
Himanshu Agarwal Jaipur Creditconrol.jai@riya.travel 9784447492 --
Balkar Singh Thakur Jalandhar balkar.thakur@riya.travel 9915197492 --
Naved Irshad Naqvi Lucknow naved.naqvi@riya.travel 9936357492 ---
Vishal Kumar Lucknow vishal.kumar@riya.travel 7388987493 ---

Name Location Email Phone Timing
Mohammed Yaqub Bangalore yaqub.m@riya.travel 9731399587 0900-1700
Manjunath Bangalore ticketing.blr@riya.travel 7353772082 1500 -2300
Sajithkumar.m.k Calicut sajithkumar.mk@riya.travel 9961505168 9am-10pm
Shaji.k Calicut shaji.k@riya.travel 9947682422 9am-10pm
Reena Muralidharan Calicut reservation.ccj@riya.travel 9495293916 9am-10pm
Manjula Balaram Calicut manjula.balaram@riya.travel 9961505170 9am-10pm
Joseph Adaikalaraj Chennai joseph.a@riya.travel 9840911167 24 X 7
Suvin T Cochin tktg.cok@riya.travel 9656144777 0010-2000
Gracy Telson Cochin res.cok@riya.travel 9847325505 0900-1800
Sheeba Varghese Cochin sheeba.v@riya.travel 9656100621 0900-2000
Devadas Pandiyan Coimbatore reservations.cjb@riya.travel 9677044816 24 X 7
Vinod Krishnan Edappal vinod.krishnan@riya.travel 9846312340 9am-10pm
Anuradha G Hyderabad anuradha.g@riya.travel 9248006807 ---
M Sunil Mohan Hyderabad sunil.mohan@riya.travel 9248006816 10am-18.30pm
Vali Mohd Hyderabad gcc.hyd@riya.travel 9248006804 10am-18.30pm
Kavita B Hyderabad groups.hyd@riya.travel 7995026171 16.30-01.00am
T Trivendranath Hyderabad tkt.hyd@riya.travel 9100073413 10am-18.30pm
Sunil Kumar C Kannur sunilkumar.c@riya.travel 9447704333 9am-10pm
Sajan P Kannur reservation.knr@riya.travel 9207993555 9am-10pm
Abhineesh V V Kasaragod abhineesh.vv@riya.travel 9526883335 9am-10pm
Shainu Thankappan Kollam ticketing.qln@riya.travel 8606354773(per) 0900-2200
Binukumar S S Kollam binukumar.ss@riya.travel 9447077420 0900-2200
Saren Raj K Kottayam ticketing.kym@riya.travel 9061033265 0930-1900
Nithin P Luke Kollam nithin.luke@riya.travel 9995021868 0900-2200
Nithin P Luke Kottayam nithin.luke@riya.travel 9995021868 0900-2200
Abuthalha. S Madurai abuthalha.s@riya.travel 9789778052 24 X 7
Arun Kumar Manipal & Magalore arunkumar.u@riya.travel 7353008111 24 X 7
Yogitha Manipal & Magalore ticketing.ixe@riya.travel 9482845501 1000 - 1800
Shyla Nagercoil shyla.n@riya.travel 9790013586 9.30am- 6.30pm
Stidson Simon Pathanamthitta stidson.simon@riya.travel 9562700151 0900-2200
Anoop B Thiruvalla ticketing.tla@riya.travel 9539077290 0900-1900
Jobin Jose George Thiruvalla jobin.jose@riya.travel 9544200821 0900-2200
Anup Gopinath Trichur anup.gopinath@riya.travel 9544099752 0900-2000
Yadu A.V Trichur yadu.av@riya.travel 9961736220 0930-2000
Subbiah. S Trichy subbiah.s@riya.travel 9965599808 24 X 7
Ajithkumar C.P Trivandrum ajith.cp@riya.travel 9207752275 0930-1900
Warrier S.S Trivandrum reservation.trv@riya.travel 9847050068 0900-1900
Sunil S.S Trivandrum sunil.ss@riya.travel 9847050041 0900-2200
Anne Marlene Meyer Vijayawada anne.meyer@riya.travel 9618444419 1000-1900 hrs
Yamini Vijayawada yamini.k@riya.travel 9246748882 1000-1900hrs
Katikaneni Pavan Kumar Visakhapatnam kumar.pavan@riya.travel 8374800123 24x7
Hari Balla Visakhapatnam tkt.vtz@riya.travel 7995581113 1000-1900 Hrs

Name Location Email Phone Timing
Gtv Naidu Vijayawada naidu.gtv@riya.travel 9100333535 -
Gowri Shankar Bangalore retailfinance.blr@riya.travel 7353009111 ---
Anil Kumar Bangalore anilkumar.c@riya.travel 7353007755 --
Shamej K Calicut shamej.k@riya.travel 9961505161 ---
Jerald Bernard Chennai jereld.bernard@riya.travel 9841077619 ---
Joseph James Chennai joseph.james@riya.travel 9940638808 --
Jibin Thomas Cochin jibin.thomas@riya.travel 6238812583 --
Nishol K.K Cochin nishol.k@riya.travel 9656100619 --
Nishol K.K. Cochin nishol.k@riya.travel 9656100619 --
Nishol K.K. Thiruvalla nishol.k@riya.travel 9656100619 --
Shyju Ashokan Edappal shyju.c@riya.travel 9645559993 ----
Shaikh Babajan Hyderabad shaik.babajan@riya.travel 9248006819 ---
Anas KP Kannur anas.kp@riya.travel 9446579500 -----
Sarath Kumar K Kasaragod accounts.ksd@riya.travel 9526883336 ---
Asha. L Kollam accounts.qln@riya.travel 8129891618 (per) ---
Resmi Ravindran Kollam resmi.ravindran@riya.travel 9995869094 ---
Asha Krishna Mangalore asha.krishna@riya.travel 7022099966 ---
Deepak Acharya Manipal deepak.acharya@riya.travel 7022863777 ---
Biju John Pathanamthitta accounts.pta@riya.travel 7306136228 (per) ---
Jyothish M.Jose Thrissur accounts.tcr@riya.travel 9544940687 ---
Udaya Kumar S Trivandrum accounts.trv@riya.travel 8606218700 ---
Vinod Kumar TP Vijayawada Vinod.p@riya.travel 9849597250 ---
Vinod Kumar TP Visakhapatnam Vinod.p@riya.travel 9849597250 ---
Vinod Kumar TP Hyderabad Vinod.p@riya.travel 9849597250 ----
Pavan kumar B Visakhapatnam accounts.vtz@riya.travel 9248006843 ---

Name Location Email Phone Timing
Maulik Shah Ahmedabad maulik.shah@riya.travel 9662507492 24 x 7
Javed Ansari Ahmedabad aoh.guj@riya.travel 9453152288 10:00 - 20:00
24 x 7 Reservation Andheri-Mumbai ticketing.ho@riya.travel 02248974850 24 * 7
Sreelesh Sreekumar Baroda b2b.bdq@riya.travel 9974041805 10:00 - 20:00
24 x 7 Reservation Pune ticketing.ho@riya.travel 02248974850 24 * 7
24 x 7 Reservation Goa ticketing.ho@riya.travel 02248974850 24 * 7

Name Location Email Phone Timing
Finance Team BOM ticketing.ho@riya.travel 02248974850 10 AM - 7 PM
Finance Team Goa ticketing.ho@riya.travel 02248974850 10 AM - 7 PM
Finance Team Pune ticketing.ho@riya.travel 02248974850 10 AM - 7 PM
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